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We make decisions based on knowledge, experience, personality, and needs – what skill set must be recruited for your organization, for example, or getting a new car that fits your growing family. We also make decisions based on preferences unseen – where we grew up or lessons learned in childhood, for example – may lead us to favor a certain car over another, or a certain person over another based – not on qualifications – but on appearances, culture, or ‘something I just can’t put my finger on.’ That favoritism – that unowned feeling – may be a sign of unconscious bias. If unaddressed, unconscious bias can lead to decisions that unfairly discriminate against individuals and can harm workplaces through unfair hiring practices, lack of diversity, sullied reputation and missing out on recruiting the best candidates for the job.


This course will give you the information and tools to define and understand unconscious bias, identify potential biases in your personal life and in your workplace, and develop plans to reduce these biases for the benefit of you, your workplace and those with whom you interact.

Unconscious Bias

  • What Will Students Learn?

    • How to define and understand unconscious bias
    • How to understand the importance of acknowledging and addressing unconscious bias in workplace and personal settings
    • How to identify potential biases in personal and workplace settings
    • How to engage the Five Rs of reducing unconscious bias
    • How to develop plans and policies to reduce personal and workplace unconscious biases
  • What Topics are Covered?

    • Defining unconscious bias
    • Addressing unconscious bias
    • Identifying personal unconscious bias
    • Reducing personal unconscious bias
    • Identifying workplace unconscious bias
    • Reducing workplace unconscious bias
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